Mindful leadership

Deciding before you have enough information

07/09/2026 · 2 min read

A Hiroshige woodblock print: the Mishima station on the Tokaido road at dawn, travellers setting out, a shrine gate dissolving into mist.
Illustration: Utagawa Hiroshige · Public domain

There is a form of procrastination that is hard to spot because it looks like care: gathering more information. One more report, one more person to ask, one more quarter to wait. Every step is reasonable, and together they add up to six months with nothing decided.

Two kinds of door

The most useful classification I know splits decisions in two. The first kind is a one-way door: once through, you cannot come back, or coming back is very expensive — selling the company, letting someone go, announcing to the market. The second is a two-way door: if it is wrong you step back, having lost some time.

The common organisational error is running two-way doors through the process built for one-way doors. Everything slows down, and the team learns that trying something is costly.

  • Two-way doors: decide fast, hand it to whoever is closest to the work, and set a date to review it.
  • One-way doors: genuinely slow down, ask the people who will bear the consequences, and write down your reasoning before you commit.

Write it down first

A cheap habit with real returns: before committing to something large, write half a page covering three things — what you expect to happen, what assumptions you are resting on, and what evidence would show you were wrong.

That half page does two jobs. Now, it forces you to notice assumptions you have never said out loud. Six months from now, it is the only record of what you actually thought at the time — without it, memory quietly edits the past into a more flattering story.

Most bad decisions are not the wrong option chosen. They are the right option chosen too late, or chosen for reasons nobody can reconstruct afterwards.

The last question

When you are still stuck after all of the above, one question usually unties it: if you had to decide in the next five minutes, what would you pick? The answer is almost always already there. What is missing is usually not information but the willingness to be accountable for a choice made under uncertainty.

None of this argues for recklessness. It argues for telling apart two things that share a symptom and need opposite treatment: genuinely needing to know more, and wanting to avoid the feeling of not being sure.

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